Privacy Policy
Effective from: September 2026
This policy is currently under review as we continue to develop and refine Make Known's services and data protection practices. We are committed to handling personal information responsibly and in accordance with applicable data protection laws. Any significant changes to this policy will be published on this page.
How MakeKnown ("we") uses your information
Your privacy is important to us. We are committed to safeguarding the privacy of your information.
Why are we collecting your data?
The information you provide about yourself will be used primarily for the provision of an interactive website where email is used to communicate with users about resources and services relevant to them.
We may also use information for related purposes including:
Analysis of how the website is used to help us improve it.
Analysis of where our users are geographically to offer support, training and facilitate regional networking.
Analysis of experience levels in order to create helpful content.
The categories of information that we may collect, hold and share include:
Personal information (including but not limited to name and email address).
Characteristics (such as worldwide location).
Storing your data
We hold your data for varying lengths of time depending on the type of information in question. In doing so, we always comply with applicable Data Protection legislation.
Our use of your information is subject to your instructions, Data Protection legislation, other relevant legislation and our duty of confidentiality.
Please note that our work may require us to provide information to third parties such as experts, regulators and other professional advisers. On occasion, those parties may be located outside the UK and the European Union. We may also disclose and exchange information with law enforcement agencies and regulatory bodies where required to do so by law. Information may be held at our offices or by trusted service providers acting on our behalf.
Security
We have security measures in place to help ensure appropriate protection for the information we hold. We may use third-party service providers to store some or all of your data.
Your rights
Under Data Protection legislation, you have a right of access to the personal data that we hold about you. To make a request for your personal information, please contact info@makeknown.com.
You also have the right to:
Object to processing of personal data that is likely to cause, or is causing, damage or distress.
Prevent processing for the purpose of direct marketing.
Object to decisions being taken by automated means.
In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed.
Claim compensation for damages caused by a breach of Data Protection legislation.
For further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold about you, please contact info@makeknown.com.
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or contact the Information Commissioner's Office (ICO) directly.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information, visit:
You can set your browser not to accept cookies, and the websites above explain how to remove cookies from your browser. However, in some cases certain website features may not function as a result.
Other websites
Our website may contain links to other websites. This privacy policy applies only to this website. When you link to other websites, you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and will place any updates on this webpage.